Shipping policy

Processing time

Each order is prepared and packaged by hand. Please allow 3–7 business days for orders to be processed before they are shipped. During busy periods or new artwork releases, processing may take slightly longer.

Shipping

All artwork is packaged carefully using protective materials to help ensure it arrives safely.

Shipping times depend on the destination and the courier used. Once your order has been dispatched, delivery is handled by the shipping provider and may vary.

Tracking

Where available, tracking information will be provided once the order has been shipped.

Delays

Delivery times are estimates and may occasionally be affected by courier delays, customs processing, or other factors outside my control.

Damaged parcels

If your order arrives damaged, please contact me within 48 hours of delivery with photographs of the artwork and the packaging so the issue can be reviewed and resolved.

Contact

For any shipping questions or order issues, the best way to reach me is via Instagram DM.

Instagram: @theartmat

Email: theartmatt@gmail.com

Important

Each piece is packaged with care to reduce the risk of damage during transit.